Privacy Policy

This Privacy Policy describes Livia Lifestyle Coaching (FZC) (“Menopause Livia” or “we” or “our”) owned by Livia Lifestyle Coaching (FZC), a Lifestyle Development Consultancy, registered with the Government of Sharjah, under Commercial License No. 5879, having its registered address at Block B, Office–B30-031, Sharjah Research Technology and Innovation Park, Sharjah, United Arab Emirates, policies and procedures on the collection, usage, maintenance and disclosure of information collected from users (“you” or “User” or “Users”) when conducting online activities through our website https://menopauselivia.com (“Website”), and tells you about your privacy rights and how the law protects you.

The protection of your data is a top priority for us and we take pride in taking all the necessary steps to ensure the safety of your data. It is to enable us to improve our standards of service in a safe and secure manner, we process some personal information. In this regard, if you have additional privacy-related questions or require more information about our Privacy Policy, please do not hesitate to contact us at https://www.menopauselivia.com. By using or accessing our website, you hereby consent to our Privacy Policy and agree to its terms.

A. What information do we collect?

(1) Personal Information that you submit:

We will be collecting personal information from you only if you voluntarily submit such information to us. You can always refuse to provide personal identification information; however, it may prevent you from accessing our Website. We may process and retain any information you may provide us with, as may be required under the applicable laws. Please check the section “What are your rights as a user” to find out how you can change, access or delete your personal information.

We collect, process or host the following personal information that you may submit on our website:

  1. Contact information: your name, organization name (if applicable), phone number, address and email address; and
  2. Preferences: for example, language settings or interests on the type of service you prefer and whether you wish to receive marketing emails.
  3. Health Information: Health records, reports and medication prescriptions with your prior written consent.

When you register for an account, we may ask for your contact information, including particulars such as name, company name, address, email address, and telephone number. If you contact us directly, we may receive additional information about you such as the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

(2) Information collected by automated means:

We may collect non-personal identification information about you when you use our website through automated means. Non-personal identification information may include the following:

  1. Information from Website: date and time stamp of usage, referring/exiting pages, and possibly the number of clicks.
  2. Browser information: type of browser, language settings, country and time zone.
  3. Cookie or web beacon information: cookie IDs and settings, and other information received through cookies, web beacons or pixel tags.
  4. Device information: the type of device, hardware model and operating system.
  5. Network information: Internet Service Provider (ISP), IP-addresses and mobile network information.
  6. Location data: data on your geo-location. If we use your device based, precise GPS-location, we will make sure we only do so after receiving your consent.
  7. Website usage: information regarding the way you interact with our Website.

The above information is not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking User movement on the website, and gathering demographic information.

Please note that we do not collect any form of sensitive personal data which reveals or concerns (directly or indirectly) any racial or ethnic origin, communal origin, political affiliations or opinions, religious or philosophical beliefs, criminal record, trade-union membership and health or sex life, including but not limited to, any genetic data and biometric data where it is used for the purpose of uniquely identifying a natural person.

B. How we use the information we collect

(1) We use the information we collect in various ways, including:

  1. Operating Website: We collect information to enable us to operate and maintain our Website, and also understand and analyze how you use our Website, in order for us to improve, personalize and expand our website functionality for your benefit.
  2. Providing and Improving Quality of Website: To offer, provide and maintain our Website, and to improve, respond and manage your requests to us with regards to our Website. We may use any feedback that you provide, in order for us to improve the quality of our Website.
  3. Communicating with You: We may use any information made available by you to provide updates and other information relating to our Website. We may try and contact you, by way of email or telephone calls, either, directly or through one of our partners to be able to provide any support services or informative communications related to the various functionalities of our Website.
  4. Marketing and Advertisements: We may use your non-personal information for marketing, promotional activity and (interest based) advertising using cookies, and any additional functionalities or new products we may wish to offer to you.
  5. Fraud Prevention: We may use information collected from you to improve our fraud prevention framework in order for us detect any fraud at its inception and improve fraud-prevention procedures to efficiently counter any fraudulent activity.
  6. Law Enforcement: We are obliged to share your personal information in case of a request from a Court of Law and/or any federal or local government or regulatory authority.
  7. Other Legal Obligations: We may disclose your personal information, in good faith belief that such action is necessary, to: (i) comply with a legal obligation; (ii) protect and defend the rights or property of Menopause Livia; (iii) prevent or investigate possible wrongdoing in connection with the services available on our Website; (iv) protect the personal safety of Users of our Website or the public; and/or (v) protect and defend against any legal liability that may arise against Menopause Livia.
  8. Legitimate Interest: We may process the personal information data for our legitimate interest and reasons as required under the applicable laws and/or the ordinances issued by the concerned authorities in the UAE.

C. Data Protection Measures

(1) Protection Standards:

At Menopause Livia, we ensure that your data is processed as per the standards laid down in Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (“Data Protection Law”). We ensure that your personal information is kept securely, protected from any breach, infringement, or illegal or unauthorized processing by establishing and applying appropriate technical as well as organizational measures and procedures, in accordance with the Data Protection Law.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Website.

The personal information you provide and/or collected by us, is stored within databases that we control directly. However, since no security system is impenetrable, we cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.

(2) Retention Procedures:

We ensure that your personal data is not retained after fulfilling the purposes set out in this Privacy Policy. However, we may retain your data for internal analysis purposes. The data or information we collect automatically, is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Website, or we are legally obligated to retain this data for longer time periods. However, we may retain your personal information after the completion of purposes set out in this Privacy Policy, in an anonymized form using an “Anonymization” feature. Anonymization is the processing of your personal data in such a way that anonymizes your identity so that such data can no longer be linked and attributed to you and you can no longer be identified in any way whatsoever.

D. What are your rights as a user?

(1) We would like to make sure you are fully aware of all of your data protection rights. Therefore, we ensure that you are entitled to the following rights:

  1. Right to obtain information – You have the right to request copies of your personal data. We will not charge you for providing you with the copies. However, we may refuse to do so under the Data Protection Law.
  2. Right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  3. Right to erasure – You have the right to request, that we erase your personal data, under certain conditions.
  4. Right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  5. Right to object to processing – You have the right to object to and stop the processing of your personal data, under certain conditions.
  6. Right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions
  7. Right to automated processing – You have the right to object to automated processing of your data under certain conditions. However, this will impact your usage of our Website.

E. Revision of Privacy Policy

We have the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically, and become aware of modifications. If you do not agree with the Privacy Policy, you should not or no longer access or use our Website. By continuing to use the Website you accept any changes made to the Privacy Policy.

How to contact Us?

If you have any questions about this Privacy Policy, you can contact us at:

  • Email Address: hello@menopauselivia.com and
  • Mailing Address: Block B, Office–B30-031, Sharjah Research Technology and Innovation Park, Sharjah, United Arab Emirates.

NutraTonin Philosophy

The Nutratonin Diet gets its name from “Nutra”, whichi sinifies raising nutrient levels within the body, and “Tonin” which promotes increased serotonin levels. This intelligent combination of nutratonin and serotonin stimulation is at the core of the diet’s philosophy.

The Nutratonin Diet emphasizes tasty, balanced meals to boost health and happiness during menopause. It supports serotonin production, highlighting the connection between diet, mood, and well-being with a social approach to dieting. Resista Exercise aids controlled weight loss. Specifically designed for menopausal women, it addresses metabolic changes and bone density reduction while promoting heart health. Prioritizing nutrition and serotonin through gut health enhances mood, aids weight loss, and alleviates menopausal symptoms like hot flushes and poor sleep.